Friday, October 9, 2009

Huge Complaint with UHaul and Bank of America

In this last 4 of July my family and I had decided to move to Brunswick Georgia. We had lived in Souther Florida in the last 3 years, but last winter my grandfathers last 2 remaining, one had died from both sides of the family, and the only reason I had moved to Florida in the first instance to the family . take care

Originally, I had a truck to pick up on Wednesday before the 4th reserved, but because the tires plus still have my Jeep, we were unable to choosethe truck on time. The next day we tried to find a truck, but there was none in the entire state of Florida. So I had other arrangements, which help one of my children's friends and thought of renting a trailer that we rented from the returns had to be done. This meant that we refuel to travel, shop and Georgia to get it back again a second load drop everything in Georgia, then back to Florida, would ensure the returnTrailers.

The trailer we took had some problems and we were not able to exceed, 30 MPH with the trailer empty or full. This was a big problem, so we called roadside assistance to find out what the problem was. This kept us waiting 2 hours in the middle of some ghetto. The first breakdown came, it turned out that the lug nuts on the wheels were not even tightened. The service man thought it would take the issue so that he does not check for other problems andsent us on our way. We've found the problem is not resolved, we again called the service of man within 10 minutes.

The service man said that was bad on one of the wheels stages. One would think that these people would be trained to look for any problems before the first visit, instead of determining more than one trip, which should has been fixed at the initial visit with UHaul but obviously that's not the way they do things to be. We had hoped that the problem finallysolid, but learned that we had driven only 10 minutes, that there is still a problem.

This time, again as a call to roadside assistance, we pulled over and unloading of the trailer then reload it thought maybe it was the manner in which we had loaded it. But even this turned out to be not the problem, and several times during our trip we were packed onto the trailer. Needless to say, we had to end our trip to Georgia to travel no faster than 30mph. What should only be 12 hoursnow took twice the length of time ..

Once we were in Georgia at our new apartment, we were called the breakdown service and the people again, they found a local UHaul and told us to replace the trailer with them what we did. Well, before I go on, I mention that this trailer rentals only $ 29.95 per day plus I paid the extra $ 5 was a day for extra insurance like. How to Cope with UHaul past, I knew that the voluntary insurance, the smart, what would be done. Error No. 1 waspaid for the trailer that I charge with my credit card.

Over the next 2 weeks after we finished moving out of the UHaul in Florida, I think it was 5 points UHaul, they walked free on my card a total of $ 985.20 in 3 separate transactions. Since I banked with Bank of America, I have decided to dispute those transactions. Now I have never disputed the new costs for the replacement trailer, only the fees for the original trailer, because it was defective. We found out from the3. Type of service. The person who came got a replacement trailer that the trailer was a new design, which had a long tongue. For this reason it could not any vehicle smaller than a half-ton pickup that our jeep was much smaller, plus it only 2-wheel-drive designed. UHaul seller should have told their people that all these people but this was not the case.

In the last 6 months I have with Bank of America said on several occasions over this dispute, in fact Ithey, too, all faxed documents 4 times. After all of my paperwork, had not damaged the trailer were a 2-day rental would have only about $ 34.95 times two. How does this justify $ 985.20? Even if we rented the trailer for easy drop off, it would only cost less than $ 500. Decided, but the Bank of America with their infinite wisdom, there was nothing wrong with my card UHaul collection, as they did so in the long run I'm in the negative more than 4 figures in myAccount because of this.

I know that many important human subjects have UHaul because Cr * p like this. Also, the Attorney General of Arizona has on investigations against UHaul. As a result I will never again do business with the following companies, UHaul, Bank of America, and Tires Plus. The last one was because they had tried to have done something they were 2 months to resolve.